Custom Item Design Fee
Q: What can I order via Custom Listings?
A: Whatever you want from my current fabric stash. If you have something specific in mind that I do not have on hand, I'm happy to try and accommodate as long as the fabric is readily available, it is within my skillset as a crafter and complies with safety regulations.
Q: Can I order knitted items via Custom Listings?
A: Yes, depending on the current knit workload, the turn around time may need to be increased due to the labor intensity of the craft.
Q: Can I order a plushie, such as the unicorns via Custom Listings?
A: Absolutely! You are more than welcome to request any item that has been made previously, colorway may vary depending.
Q: Can I order an Upcycle piece via Custom Listings?
A: Sure can! You may select from any ON HAND hoodies and we can see if it’ll work to your size requirements
Q: How many Custom Listings are available?
A: No more than 3 listings will be available at a time. When a custom is completed, another will open up.
Q: Do discounts work on customs?
A: No. Due to the time consuming nature of customs, no discounts can be applied at this time
Q: How much are Customs?
A: Customs are ordered via this $30 design fee. This fee is to cover the time designing your piece, shopping for fabric and patterns and any additional costs. After we've decided on your design, you will be invoiced separately for your item. You can see the starting price for many items here.
Q: How long will my item take?
A: This depends on the complexity of your item but I would suggest you prepare for 8-10 weeks.
Q: Can I order more than one item with my custom listing?
A: You can order a couple of the same item(i.e. matching sets) or an outfit set. There is a max of 3 items per custom order.
Q: What if I decide I don't want my Custom Item after designing?
A: Since Design Fees are for the time that goes into designing your perfect item, they are non-refundable. For this reason I suggest that you contact me before you purchase if you have a print that you're specifically looking for or if you have a strict budget.
Q: What styles do you offer?
A: Too many, but really I love to make clothing etc. so they are always changing/being added to. I'll feature a few new ones each time customs are listed but if you have something in mind, don't hesitate to reach out. Browse our Photo Gallery here.
Q: What fabric do you have?
A: I'm swimming in fabric. I will always provide photos during our consultation of what I currently have on hand. Want a particular colorway, don't hesitate to ask!
Q: Do you offer adult items?
A: Yes. But adults require lots more fabric and so items are priced accordingly.
Q: How long do I have to decide what I want?
A: Once communication has begun, you will have 48 hours to finalize your custom items. Failure to do so will result in a loss of the $30 design fee as well as your spot in line for customs.
Q: Can I send you fabric?
A: Due to fiber and safety regulations on children's clothes I cannot do Send Your Own Fabric at this time
Q: Another shop made "xyz"... Can you make it?